Privacy Policy

At Hats In The House, located in Stourport on Severn, UK, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our hat shop. 

Information Collection: We may collect personal information such as your name, email address, billing and shipping address, and payment information when you place an order or subscribe to our newsletter. We ensure that this information is collected securely and with your consent. We do not store any card or bank information. Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR (General Data Protection Regulation) framework. You can find out more about lawful bases on the ICO's (Information Commissioner's Office) website.

Use of Information: Our lawful bases for collecting or using your personal information to provide services and goods are your consent. The information we collect is used to process your orders, personalise your shopping experience, communicate with you about your purchases, and send you promotional materials with your consent.  

Your Consent: By using our website, you consent to our privacy policy. You have the right to withdraw this consent at any time by contacting us and requesting this.

Data Protection: We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers. Our company will keep your personal identification information for one year. Once this time period has expired we will delete your data.         

Disclosure of Information: We do not sell or trade your personal information to third parties.

Cookies: Hats In The House uses cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. 

Changes to Our Privacy Policy: We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account. 

Contact Us: If you have any questions about this Privacy Policy, please contact us at Hats In The House, Whitehouse Farm, Areley Kings, Stourport on Severn, DY13 0TH UK. Lisa@hatsinthehouse.co.uk